The Industry's First

Customer Support Platform

With Fintech AI Reps

You don’t need a big team to support big accounts.


A single stack – ticketing, modern chat-widget, help center, feedback surveys with pre-trained AI agents.

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Trusted Partners

The Future is Connected Support

A consistent way to deliver customer experience

A consistent way to deliver customer experience

Easily scale your operations for seasonal traffic spikes, new launches, and multi-tier support.

Easily scale your operations for seasonal traffic spikes, new launches, and multi-tier support.

Use your team's tribal knoweldge across the board

Use your team's tribal knoweldge across the board

Use your team's tribal knoweldge across the board

Have a single standard for responses and SOPs

Have a single standard for responses and SOPs

Have a single standard for responses and SOPs

Refine it for each Customer Scenario

Refine it for each Customer Scenario

Refine it for each Customer Scenario

Keep updated with latest product releases

Keep updated with latest product releases

Keep updated with latest product releases

Consolidate Your Support Stack

Engage customers at one place

Combines all the essentials of a customer support toolset,

with AI thoughtfully infused at the right points.

How Orin Works

Stop stitching different tools & teams to

delight your customers

Ticketing System

Unified Inbox for Customer Issues Across Multiple Channels and Forms

Enable Support Tiers and Engagement Modes

Set Customer Workflows and Trigger Rules

Ticketing System

Unified Inbox for Customer Issues Across Multiple Channels and Forms

Enable Support Tiers and Engagement Modes

Set Customer Workflows and Trigger Rules

Ticketing System

Unified Inbox for Customer Issues Across Multiple Channels and Forms

Enable Support Tiers and Engagement Modes

Set Customer Workflows and Trigger Rules

Support Triage

AI Agents Deflect Issue with Customer Responses or Escalates to Human Reps

AI Co-pilot Assists Human Reps with Lookups and Auto-fill Contents

Collect Customer Feedback and Automated Surveys

Support Triage

AI Agents Deflect Issue with Customer Responses or Escalates to Human Reps

AI Co-pilot Assists Human Reps with Lookups and Auto-fill Contents

Collect Customer Feedback and Automated Surveys

Support Triage

AI Agents Deflect Issue with Customer Responses or Escalates to Human Reps

AI Co-pilot Assists Human Reps with Lookups and Auto-fill Contents

Collect Customer Feedback and Automated Surveys

Managed Stack

Keep Help Center up-to-date from Latest Customer Events, Human Feedback

AI agents specific to Service Roles, Product Category or Customer Tier

Deep Analytics Insights to Monitor AI Accuracy and ROIs

Managed Stack

Keep Help Center up-to-date from Latest Customer Events, Human Feedback

AI agents specific to Service Roles, Product Category or Customer Tier

Deep Analytics Insights to Monitor AI Accuracy and ROIs

Managed Stack

Keep Help Center up-to-date from Latest Customer Events, Human Feedback

AI agents specific to Service Roles, Product Category or Customer Tier

Deep Analytics Insights to Monitor AI Accuracy and ROIs

Seamless Connections

Integrate with Your Existing Stack

Connects to all your finance apps and backend APIs to run an easier contact center operations

Customer Insights & Alerts

Real-Time Alerts

User Sentiments

Account Reminders

Live Collaboration

Manage Accounts at Your Finger Tips

Keep your team informed with instant notifications about your Users and Tasks. Staying on top of things to make your customers successful.

New Request from Climb Credit Team on Refund

01:00 PM

Expat Tax Filing Deadline Approaching

02:00 PM

Reply: IRS refund issue from Rockset LLC

03:00 PM

Real-Time Alerts

User Sentiments

Account Reminders

Live Collaboration

Manage Accounts at Your Finger Tips

Keep your team informed with instant notifications about your Users and Tasks. Staying on top of things to make your customers successful.

New Request from Climb Credit Team on Refund

01:00 PM

Expat Tax Filing Deadline Approaching

02:00 PM

Reply: IRS refund issue from Rockset LLC

03:00 PM

Manage Accounts at Your Finger Tips

Keep your team informed with instant notifications about your Users and Tasks. Staying on top of things to make your customers successful.

New Request from Climb Credit Team on Refund

01:00 PM

Expat Tax Filing Deadline Approaching

02:00 PM

Reply: IRS refund issue from Rockset LLC

03:00 PM

Our Client Reviews

How Orin is Changing Customer Support

Real stories of how Orin is helping Fintech teams improve their customer operations

Pricing Plans

Suitable For Every Team

Suitable For Every Team

Customized plan and features for businesses of every size.

Customized plan and features for businesses of every size.

BASIC

For small teams and service firms

Live AI-Chat

Basic Ticketing System

Email & Browser AI Co-pilots

3 AI-Agents

Standard Integrations

Knowledge Base

PLUS

For Companies with Client/App Portals

In-App Chat tuned for Client and Service Roles

Ticketing System with Tiered Support

Account Management & Workflows

Upto 25 AI-Agents

AI Autofill Knowledge Base

Monthly Reports

Priority Support

PREMIUM

Support + Success + IT teams in CX org

All of 'PLUS' Features

Customer Feedback and Scheduled Surveys

SSO and Embed APIs to SaaS apps

Custom Integrations and Analytics

Procative Alerts and Broadcasts

24/7 Support and SLAs

Data Export

BASIC

For small teams and service firms

Live AI-Chat

Basic Ticketing System

Email & Browser AI Co-pilots

3 AI-Agents

Standard Integrations

Knowledge Base

PLUS - POPULAR

For Users who want deeper insights into their finances.

Unlimited Account Sync

Advanced Budgets

5 Savings Goals

AI Insights

Real-Time Alerts

Monthly Reports

Priority Support

PREMIUM

Ideal for Advanced users or business owners.

All Plus Features

Unlimited Savings Goals

Financial Forecasting

Custom Reports

Expense Breakdown

Real-Time Insights

24/7 Support

Data Export

BASIC

For small teams and service firms

Live AI-Chat

Basic Ticketing System

Email & Browser AI Co-pilots

3 AI-Agents

Standard Integrations

Knowledge Base

PLUS

For Companies with Client/App Portals

In-App Chat tuned for Client and Service Roles

Ticketing System with Tiered Support

Account Management & Workflows

Upto 25 AI-Agents

AI Autofill Knowledge Base

Monthly Reports

Priority Support

PREMIUM

Support + Success + IT teams in CX org

All of 'PLUS' Features

Customer Feedback and Scheduled Surveys

SSO and Embed APIs to SaaS apps

Custom Integrations and Analytics

Procative Alerts and Broadcasts

24/7 Support and SLAs

Data Export

FAQs

Common Questions & Answers

Common Questions & Answers

Got any specific questions?

What actually is Orin?

Orin is Zendesk plus AI workers — for Fintech

It gives you a team of customer-facing AI reps along with a full support tool stack.

We combined support team essentials that are bought separately like ticketing system, modern chat-widget, feedback surveys and knowledge base, plus Gen-AI agents.

Our pre-trained reps are ready to go support your customers from 1st week, specially for Fintech.

How secure is Orin's AI using our customer information?

How soon can I see ROI outcome from Orin?

Is there a free version of Orin?

What actually is Orin?

Orin is Zendesk plus AI workers — for Fintech

It gives you a team of customer-facing AI reps along with a full support tool stack.

We combined support team essentials that are bought separately like ticketing system, modern chat-widget, feedback surveys and knowledge base, plus Gen-AI agents.

Our pre-trained reps are ready to go support your customers from 1st week, specially for Fintech.

How secure is Orin's AI using our customer information?

How soon can I see ROI outcome from Orin?

Is there a free version of Orin?

What actually is Orin?

Orin is Zendesk plus AI workers — for Fintech

It gives you a team of customer-facing AI reps along with a full support tool stack.

We combined support team essentials that are bought separately like ticketing system, modern chat-widget, feedback surveys and knowledge base, plus Gen-AI agents.

Our pre-trained reps are ready to go support your customers from 1st week, specially for Fintech.

How secure is Orin's AI using our customer information?

How soon can I see ROI outcome from Orin?

Is there a free version of Orin?

Got any specific questions?

Got any specific questions?

Get Started

See What’s Working for Customer Support Teams using AI

Get Started

See What’s Working for Customer Support Teams using AI

Get Started

See What’s Working for Customer Support Teams using AI