The Industry's First
Customer Support Platform
With Fintech AI Reps
You don’t need a big team to support big accounts.
A single stack – ticketing, modern chat-widget, help center, feedback surveys with pre-trained AI agents.
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Trusted Partners
The Future is Connected Support
A consistent way to deliver customer experience
A consistent way to deliver customer experience
Easily scale your operations for seasonal traffic spikes, new launches, and multi-tier support.
Easily scale your operations for seasonal traffic spikes, new launches, and multi-tier support.
Use your team's tribal knoweldge across the board
Use your team's tribal knoweldge across the board
Use your team's tribal knoweldge across the board
Have a single standard for responses and SOPs
Have a single standard for responses and SOPs
Have a single standard for responses and SOPs
Refine it for each Customer Scenario
Refine it for each Customer Scenario
Refine it for each Customer Scenario
Keep updated with latest product releases
Keep updated with latest product releases
Keep updated with latest product releases
Consolidate Your Support Stack
Engage customers at one place
Combines all the essentials of a customer support toolset,
with AI thoughtfully infused at the right points.
How Orin Works
Stop stitching different tools & teams to
delight your customers
Ticketing System
Unified Inbox for Customer Issues Across Multiple Channels and Forms
Enable Support Tiers and Engagement Modes
Set Customer Workflows and Trigger Rules
Ticketing System
Unified Inbox for Customer Issues Across Multiple Channels and Forms
Enable Support Tiers and Engagement Modes
Set Customer Workflows and Trigger Rules
Ticketing System
Unified Inbox for Customer Issues Across Multiple Channels and Forms
Enable Support Tiers and Engagement Modes
Set Customer Workflows and Trigger Rules
Support Triage
AI Agents Deflect Issue with Customer Responses or Escalates to Human Reps
AI Co-pilot Assists Human Reps with Lookups and Auto-fill Contents
Collect Customer Feedback and Automated Surveys
Support Triage
AI Agents Deflect Issue with Customer Responses or Escalates to Human Reps
AI Co-pilot Assists Human Reps with Lookups and Auto-fill Contents
Collect Customer Feedback and Automated Surveys
Support Triage
AI Agents Deflect Issue with Customer Responses or Escalates to Human Reps
AI Co-pilot Assists Human Reps with Lookups and Auto-fill Contents
Collect Customer Feedback and Automated Surveys
Managed Stack
Keep Help Center up-to-date from Latest Customer Events, Human Feedback
AI agents specific to Service Roles, Product Category or Customer Tier
Deep Analytics Insights to Monitor AI Accuracy and ROIs
Managed Stack
Keep Help Center up-to-date from Latest Customer Events, Human Feedback
AI agents specific to Service Roles, Product Category or Customer Tier
Deep Analytics Insights to Monitor AI Accuracy and ROIs
Managed Stack
Keep Help Center up-to-date from Latest Customer Events, Human Feedback
AI agents specific to Service Roles, Product Category or Customer Tier
Deep Analytics Insights to Monitor AI Accuracy and ROIs
Seamless Connections
Integrate with Your Existing Stack
Connects to all your finance apps and backend APIs to run an easier contact center operations
Customer Insights & Alerts
Real-Time Alerts
User Sentiments
Account Reminders
Live Collaboration
Manage Accounts at Your Finger Tips
Keep your team informed with instant notifications about your Users and Tasks. Staying on top of things to make your customers successful.
New Request from Climb Credit Team on Refund
01:00 PM
Expat Tax Filing Deadline Approaching
02:00 PM
Reply: IRS refund issue from Rockset LLC
03:00 PM
Real-Time Alerts
User Sentiments
Account Reminders
Live Collaboration
Manage Accounts at Your Finger Tips
Keep your team informed with instant notifications about your Users and Tasks. Staying on top of things to make your customers successful.
New Request from Climb Credit Team on Refund
01:00 PM
Expat Tax Filing Deadline Approaching
02:00 PM
Reply: IRS refund issue from Rockset LLC
03:00 PM
Manage Accounts at Your Finger Tips
Keep your team informed with instant notifications about your Users and Tasks. Staying on top of things to make your customers successful.
New Request from Climb Credit Team on Refund
01:00 PM
Expat Tax Filing Deadline Approaching
02:00 PM
Reply: IRS refund issue from Rockset LLC
03:00 PM
Our Client Reviews
How Orin is Changing Customer Support
Real stories of how Orin is helping Fintech teams improve their customer operations
- Dora Tang
Chief Customer Officer
"Our support reps used to spend over half their time looking up client documents, payment term sheets, and international codes leading to long response times. Orin eliminated these steps, by responding in seconds, significantly improving user experience."
- Dan Ray
Director of Customer Success
"We're a high-touch business, and support desk is one of our competitive advantages, so initially we were hesitant adopting AI bot. That's where Orin shines. It scales our CS team without losing the personal touch and seamlessly blend into our workflow. And we've seen it evolve and become more valuable over time."
- Kirsten Simmons
Dir, Tax Support Team
“Orin team helped us handle peak season at ease saving us 100s of hours. Our tax clients started with a smooth on boarding experience, to a fully sufficient self-service. Giving our CPAs quality time to spend on client strategies”
- Dora Tang
Chief Customer Officer
"Our support reps used to spend over half their time looking up client documents, payment term sheets, and international codes leading to long response times. Orin eliminated these steps, by responding in seconds, significantly improving user experience."
- Dan Ray
Director of Customer Success
"We're a high-touch business, and support desk is one of our competitive advantages, so initially we were hesitant adopting AI bot. That's where Orin shines. It scales our CS team without losing the personal touch and seamlessly blend into our workflow. And we've seen it evolve and become more valuable over time."
- Kirsten Simmons
Dir, Tax Support Team
“Orin team helped us handle peak season at ease saving us 100s of hours. Our tax clients started with a smooth on boarding experience, to a fully sufficient self-service. Giving our CPAs quality time to spend on client strategies”
- Dora Tang
Chief Customer Officer
"Our support reps used to spend over half their time looking up client documents, payment term sheets, and international codes leading to long response times. Orin eliminated these steps, by responding in seconds, significantly improving user experience."
- Dan Ray
Director of Customer Success
"We're a high-touch business, and support desk is one of our competitive advantages, so initially we were hesitant adopting AI bot. That's where Orin shines. It scales our CS team without losing the personal touch and seamlessly blend into our workflow. And we've seen it evolve and become more valuable over time."
- Kirsten Simmons
Dir, Tax Support Team
“Orin team helped us handle peak season at ease saving us 100s of hours. Our tax clients started with a smooth on boarding experience, to a fully sufficient self-service. Giving our CPAs quality time to spend on client strategies”
- Dora Tang
Chief Customer Officer
"Our support reps used to spend over half their time looking up client documents, payment term sheets, and international codes leading to long response times. Orin eliminated these steps, by responding in seconds, significantly improving user experience."
- Dan Ray
Director of Customer Success
"We're a high-touch business, and support desk is one of our competitive advantages, so initially we were hesitant adopting AI bot. That's where Orin shines. It scales our CS team without losing the personal touch and seamlessly blend into our workflow. And we've seen it evolve and become more valuable over time."
- Kirsten Simmons
Dir, Tax Support Team
“Orin team helped us handle peak season at ease saving us 100s of hours. Our tax clients started with a smooth on boarding experience, to a fully sufficient self-service. Giving our CPAs quality time to spend on client strategies”
- Dora Tang
Chief Customer Officer
"Our support reps used to spend over half their time looking up client documents, payment term sheets, and international codes leading to long response times. Orin eliminated these steps, by responding in seconds, significantly improving user experience."
- Dan Ray
Director of Customer Success
"We're a high-touch business, and support desk is one of our competitive advantages, so initially we were hesitant adopting AI bot. That's where Orin shines. It scales our CS team without losing the personal touch and seamlessly blend into our workflow. And we've seen it evolve and become more valuable over time."
- Kirsten Simmons
Dir, Tax Support Team
“Orin team helped us handle peak season at ease saving us 100s of hours. Our tax clients started with a smooth on boarding experience, to a fully sufficient self-service. Giving our CPAs quality time to spend on client strategies”
- Dora Tang
Chief Customer Officer
"Our support reps used to spend over half their time looking up client documents, payment term sheets, and international codes leading to long response times. Orin eliminated these steps, by responding in seconds, significantly improving user experience."
- Dan Ray
Director of Customer Success
"We're a high-touch business, and support desk is one of our competitive advantages, so initially we were hesitant adopting AI bot. That's where Orin shines. It scales our CS team without losing the personal touch and seamlessly blend into our workflow. And we've seen it evolve and become more valuable over time."
- Kirsten Simmons
Dir, Tax Support Team
“Orin team helped us handle peak season at ease saving us 100s of hours. Our tax clients started with a smooth on boarding experience, to a fully sufficient self-service. Giving our CPAs quality time to spend on client strategies”
- Dora Tang
Chief Customer Officer
"Our support reps used to spend over half their time looking up client documents, payment term sheets, and international codes leading to long response times. Orin eliminated these steps, by responding in seconds, significantly improving user experience."
- Dan Ray
Director of Customer Success
"We're a high-touch business, and support desk is one of our competitive advantages, so initially we were hesitant adopting AI bot. That's where Orin shines. It scales our CS team without losing the personal touch and seamlessly blend into our workflow. And we've seen it evolve and become more valuable over time."
- Kirsten Simmons
Dir, Tax Support Team
“Orin team helped us handle peak season at ease saving us 100s of hours. Our tax clients started with a smooth on boarding experience, to a fully sufficient self-service. Giving our CPAs quality time to spend on client strategies”
- Dora Tang
Chief Customer Officer
"Our support reps used to spend over half their time looking up client documents, payment term sheets, and international codes leading to long response times. Orin eliminated these steps, by responding in seconds, significantly improving user experience."
- Dan Ray
Director of Customer Success
"We're a high-touch business, and support desk is one of our competitive advantages, so initially we were hesitant adopting AI bot. That's where Orin shines. It scales our CS team without losing the personal touch and seamlessly blend into our workflow. And we've seen it evolve and become more valuable over time."
- Kirsten Simmons
Dir, Tax Support Team
“Orin team helped us handle peak season at ease saving us 100s of hours. Our tax clients started with a smooth on boarding experience, to a fully sufficient self-service. Giving our CPAs quality time to spend on client strategies”
- Dora Tang
Chief Customer Officer
"Our support reps used to spend over half their time looking up client documents, payment term sheets, and international codes leading to long response times. Orin eliminated these steps, by responding in seconds, significantly improving user experience."
- Dan Ray
Director of Customer Success
"We're a high-touch business, and support desk is one of our competitive advantages, so initially we were hesitant adopting AI bot. That's where Orin shines. It scales our CS team without losing the personal touch and seamlessly blend into our workflow. And we've seen it evolve and become more valuable over time."
- Kirsten Simmons
Dir, Tax Support Team
“Orin team helped us handle peak season at ease saving us 100s of hours. Our tax clients started with a smooth on boarding experience, to a fully sufficient self-service. Giving our CPAs quality time to spend on client strategies”
- Dora Tang
Chief Customer Officer
"Our support reps used to spend over half their time looking up client documents, payment term sheets, and international codes leading to long response times. Orin eliminated these steps, by responding in seconds, significantly improving user experience."
- Dan Ray
Director of Customer Success
"We're a high-touch business, and support desk is one of our competitive advantages, so initially we were hesitant adopting AI bot. That's where Orin shines. It scales our CS team without losing the personal touch and seamlessly blend into our workflow. And we've seen it evolve and become more valuable over time."
- Kirsten Simmons
Dir, Tax Support Team
“Orin team helped us handle peak season at ease saving us 100s of hours. Our tax clients started with a smooth on boarding experience, to a fully sufficient self-service. Giving our CPAs quality time to spend on client strategies”
- Dora Tang
Chief Customer Officer
"Our support reps used to spend over half their time looking up client documents, payment term sheets, and international codes leading to long response times. Orin eliminated these steps, by responding in seconds, significantly improving user experience."
- Dan Ray
Director of Customer Success
"We're a high-touch business, and support desk is one of our competitive advantages, so initially we were hesitant adopting AI bot. That's where Orin shines. It scales our CS team without losing the personal touch and seamlessly blend into our workflow. And we've seen it evolve and become more valuable over time."
- Kirsten Simmons
Dir, Tax Support Team
“Orin team helped us handle peak season at ease saving us 100s of hours. Our tax clients started with a smooth on boarding experience, to a fully sufficient self-service. Giving our CPAs quality time to spend on client strategies”
- Dora Tang
Chief Customer Officer
"Our support reps used to spend over half their time looking up client documents, payment term sheets, and international codes leading to long response times. Orin eliminated these steps, by responding in seconds, significantly improving user experience."
- Dan Ray
Director of Customer Success
"We're a high-touch business, and support desk is one of our competitive advantages, so initially we were hesitant adopting AI bot. That's where Orin shines. It scales our CS team without losing the personal touch and seamlessly blend into our workflow. And we've seen it evolve and become more valuable over time."
- Kirsten Simmons
Dir, Tax Support Team
“Orin team helped us handle peak season at ease saving us 100s of hours. Our tax clients started with a smooth on boarding experience, to a fully sufficient self-service. Giving our CPAs quality time to spend on client strategies”
Pricing Plans
Suitable For Every Team
Suitable For Every Team
Customized plan and features for businesses of every size.
Customized plan and features for businesses of every size.
Live AI-Chat
Basic Ticketing System
Email & Browser AI Co-pilots
3 AI-Agents
Standard Integrations
Knowledge Base
In-App Chat tuned for Client and Service Roles
Ticketing System with Tiered Support
Account Management & Workflows
Upto 25 AI-Agents
AI Autofill Knowledge Base
Monthly Reports
Priority Support
All of 'PLUS' Features
Customer Feedback and Scheduled Surveys
SSO and Embed APIs to SaaS apps
Custom Integrations and Analytics
Procative Alerts and Broadcasts
24/7 Support and SLAs
Data Export
Live AI-Chat
Basic Ticketing System
Email & Browser AI Co-pilots
3 AI-Agents
Standard Integrations
Knowledge Base
Unlimited Account Sync
Advanced Budgets
5 Savings Goals
AI Insights
Real-Time Alerts
Monthly Reports
Priority Support
All Plus Features
Unlimited Savings Goals
Financial Forecasting
Custom Reports
Expense Breakdown
Real-Time Insights
24/7 Support
Data Export
Live AI-Chat
Basic Ticketing System
Email & Browser AI Co-pilots
3 AI-Agents
Standard Integrations
Knowledge Base
In-App Chat tuned for Client and Service Roles
Ticketing System with Tiered Support
Account Management & Workflows
Upto 25 AI-Agents
AI Autofill Knowledge Base
Monthly Reports
Priority Support
All of 'PLUS' Features
Customer Feedback and Scheduled Surveys
SSO and Embed APIs to SaaS apps
Custom Integrations and Analytics
Procative Alerts and Broadcasts
24/7 Support and SLAs
Data Export
FAQs
Common Questions & Answers
Common Questions & Answers
Got any specific questions?
What actually is Orin?
Orin is Zendesk plus AI workers — for Fintech
It gives you a team of customer-facing AI reps along with a full support tool stack.
We combined support team essentials that are bought separately like ticketing system, modern chat-widget, feedback surveys and knowledge base, plus Gen-AI agents.
Our pre-trained reps are ready to go support your customers from 1st week, specially for Fintech.
How secure is Orin's AI using our customer information?
How soon can I see ROI outcome from Orin?
Is there a free version of Orin?
What actually is Orin?
Orin is Zendesk plus AI workers — for Fintech
It gives you a team of customer-facing AI reps along with a full support tool stack.
We combined support team essentials that are bought separately like ticketing system, modern chat-widget, feedback surveys and knowledge base, plus Gen-AI agents.
Our pre-trained reps are ready to go support your customers from 1st week, specially for Fintech.
How secure is Orin's AI using our customer information?
How soon can I see ROI outcome from Orin?
Is there a free version of Orin?
What actually is Orin?
Orin is Zendesk plus AI workers — for Fintech
It gives you a team of customer-facing AI reps along with a full support tool stack.
We combined support team essentials that are bought separately like ticketing system, modern chat-widget, feedback surveys and knowledge base, plus Gen-AI agents.
Our pre-trained reps are ready to go support your customers from 1st week, specially for Fintech.
How secure is Orin's AI using our customer information?
How soon can I see ROI outcome from Orin?
Is there a free version of Orin?
Get Started
See What’s Working for Customer Support Teams using AI
Get Started
See What’s Working for Customer Support Teams using AI
Get Started
See What’s Working for Customer Support Teams using AI